More direct bookings! More positive reviews... :-)
Advanced chatbot solution for hotels and short-term rentals
Free trial!
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Why you need a hotel chatbot?
Every customer is special, every communication matters. Speak, listen and improve your service!
Smarter communication
Guests may get local tips and property related information 24/7 and order services directly on Facebook Messenger
Bigger income and lower costs
Get more direct bookings, save time and resources on customer support and also get extra income from related services sales
More positive reviews and referrals
Provide unique travel experiences before and during stay based on guests profiles. Increase guest engagement and loyalty
Guidewiser is a hotel guest communication platform powered by Artificial Intelligence and Chatbot technology which helps hotels and short term rentals to provide better travel experiences and get more direct bookings!
Free trial
Our customers
We would like to see your logo here soon ;-)
How it works
Cloud based
Easy to use self service cloud based content management system and open API for integration
Smart chatbot
Direct and automated conversation with guests on Messenger powered by AI, NLP and Chatbot technology
Personalization
Event and location based guest reviews and customer journey based communication and notifications
Insights
Powerful platform analytics, machine learning and knowledge base improvement tools
Get more direct bookings via Facebook Messenger and save on OTA commission
Provide customer support and handle guests' requests (check-in, check-out, maintenance, etc.)
Inform your guests about hotel services and promote your special offers and packages
Direct booking
Guests' requests
Hotel services and special offers
Smart chat
Virtual assistant generates automated conversation and It learns from each conversation. Guests can also chat directly with the reception if needed
Recommendations
Provide unique travel experiences to your guests via local tips and recommendations
Guest reviews
Listen to your customers and get instant feedback and reviews whilst they're still staying at your property
Features rich solution for better customer service
Today people are using messenger apps more than they are using social networks
(c) TechCrunch
Pricing
15-day free trial. No credit card required
Basic
EUR 49 / Month / Per property Paid yearly
FAQ and Hotel info
Direct booking (no commission!)
Guest requests and ticketing system
Natural language processing and bot training
Guest feedback and reviews
Notifications via email
Unlimited guest profiles and messages
Dashboard and analytics
24/7 E-mail support
Free trial!
Advanced
Custom pricing
All Basic features
Around (Restaurants, sightseeing, shops, etc.)
Advanced guest profiling
Website chat widget
User broadcasting
Multi-language support
Multi property support
Advanced notifications (Slack, SMS)
Integration and API access
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